iVitals - Help and Frequently asked questions

You must create an account so that your medical professional can search for you and view your records.

An account can be created from the website - www.ivitals.net or directly from our iOS and Android apps.

You may use any information to create your account however please note that your medical professional may not be able to search and add you as their patient if your information is fake.

Please provide the exact names and date of birth used to create the account to your medical professional for them to search and add you as their patient. If they are still having issues please contact us.

Only approved health professionals and medical practitioners have access to your records.

A medical professional can add you only if they have their the exact names and date of birth you used to create your iVitals account.

Only blood pressure record data is shared with your medical practitioner. We do not capture or share any sensitive information like SSNs.

You do not need to send records to your medical practitioner. Once your medical practitioner has created an account they would be able to view your records as soon as you add them.

If you have forgotten your username please send us an email via the contact us page from the same email you have registered with. Because of security and privacy reasons your username will be sent to your registered email address only.

If you know your username you can reset your password using - https://ivitals.net/Account/ForgotPassword . Please note that you will receive an email to reset your password to your registered email address.

Absolutely, once you have downloaded the app, select local account from the register account menu.